Terms of Service

Effective Date: March 2, 2025

1. Agreement to Terms

By accessing or using TrustGainz services provided by REPUTATIONBEAST, LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Company Information

REPUTATIONBEAST, LLC
4890 Bay Street NE # 128
St Petersburg, FL 33703
Trade Number: 82-3193752
Phone: +44 7848 150840

3. Description of Services

TrustGainz provides review management and invitation services to help businesses collect authentic customer reviews on third-party platforms including Trustpilot and Google Reviews. We are an independent service provider and are not affiliated with Trustpilot A/S or Google LLC.

4. User Responsibilities

You agree to:

  • Use our services in compliance with all applicable laws and regulations
  • Follow the terms of service of third-party review platforms
  • Not use our services to generate fake or fraudulent reviews
  • Maintain the confidentiality of your account credentials
  • Provide accurate and complete information when creating an account

5. Prohibited Activities

You may not:

  • Use our services to violate any laws or regulations
  • Attempt to manipulate review ratings or rankings
  • Send review invitations to customers who have not purchased your products or services
  • Use automated systems to access our services without authorization
  • Resell or redistribute our services without written permission

6. Payment and Billing

Subscription fees are billed in advance on a monthly or annual basis. All payments are non-refundable except as expressly provided in our Refund Policy. We reserve the right to change pricing with 30 days' notice.

7. Limitation of Liability

To the maximum extent permitted by law, REPUTATIONBEAST, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

8. Indemnification

You agree to indemnify and hold harmless REPUTATIONBEAST, LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through our website. Continued use of our services after changes constitutes acceptance of the modified terms.

11. Contact Information

For questions about these Terms, please contact us:

Email: legal@trustgainz.com
Phone: +44 7848 150840
Address: 4890 Bay Street NE # 128, St Petersburg, FL 33703